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  • On Oct 2, 2022
    Claudia from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I use genie service that I already purchased?

    Hi there, Claudia! Welcome to planDisney!

    It looks like your trip to The Happiest Place on Earth is just around the corner! I'm glad to see that you're finalizing a few last-minute planning details. I'm even happier to see that you added the Disney Genie+ service to your visit. I think this purchase is well worth it at the Disneyland Resort, so let's jump right into the details, shall we?

    Here's how to use Disney Genie+. First, you'll rub your magic lamp. Then a big blue Genie will.. oh, wait, that's not right. First, you'll scan into the park where you have a theme park reservation on the day of your visit. Once you've entered, you'll pop open the Disneyland Mobile App on your phone and tap the menu button in the bottom right corner. Select "Tip Board" and you'll be directed to a page that will become your new sidekick for the day. The Abu to your Aladdin. The Raja to your Jasmine. Something like that.

    On the Tip Board, you'll find all the attractions and showtimes for that park, as well as their current wait times and first return time for Guests with Disney Genie+. Scan through and find the attraction and time that works best for you, then click on the "Disney Genie+" tab for that experience. This section also says "Book Experience" in blue. Add the Guests for whom you'd like to reserve this attraction, then confirm your selection. In the one-hour time window given, you can scan into the Lightning Lane for that attraction to enjoy it with a very minimal wait!

    Once you've scanned into your first Genie+ selection, you're then free to make another choice. Just follow the same process above. You'll repeat this throughout the day, making new selections each time you scan into your last one. If at any time your Genie+ selection is more than two hours from the time you booked it, you will be eligible to make another Genie+ selection two hours later. For example, if you book Guardians of the Galaxy - Mission: BREAKOUT! at 11:00 a.m., but the return time isn't until 3:00 p.m., you can make another selection at 1:00 p.m. In my experience, these instances are few and far between at the Disneyland Resort theme parks, but I just want you to be armed with all the info to make the most magic during your visit!

    Claudia, I do hope you find the Disney Genie+ service an enhancement to your day! Pro tip: Consult with your travel party the night before your park day. Find out your highest priority attraction, the one you just can't miss, and book that one first! This will alleviate any stress to return to that attraction later in the day!

    Happy planning,

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Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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