Little Princess in the Park
  • On Aug 4, 2022
    Cheryl from Essex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I use my genie plus that I purchased with my tickets? It’s not showing on my app yet? We arrive 20th Aug I have proof of purchase Is this because it’s not the day I’m at the park yet?

    Hello Cheryl!

    Thank you so much for sending this Disneyland Resort holiday planning question to us hEAR at planDisney!

    This is a great question. When you include the brand new Disney Genie+ add-on service to your Disneyland Resort Theme Park Admission Tickets at the time of the ticket or vacation package purchase, your Genie+ is auto-magically added to your My Disneyland Account and Disneyland Mobile App! There's nothing to verify or activate ahead of time, and you should have access to make Lightning Lane attraction reservations as soon as you walk through the theme park turnstiles. (To make reservations, you'll push the gray + icon, select 'View My Genie Day and Tip Board', and then you'll be all set to start making memories!) 

    While you shouldn't have to do anything else between now and your first Disney day, I would take a screenshot or save to your phone's photo alum a picture of the purchase confirmation. This way, just in case any issues do arise, you won't have to fiddle with finding the purchase confirmation in your email inbox while trying to connect to the Wi-Fi; you'll be able to *poof* pull up the proof!

    Bonus Tip: Don't forget that your Disney Genie+ includes digital downloads of all Disney PhotoPass photos you take and save to your Disneyland Mobile App!

    I hope that this helped to better plan your upcoming Disney days, Cheryl! Be sure to follow the official planDisney Panel Instagram account where we're sharing all kinds of cool tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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