Guests in ride car for GOTG - Guardians of the Galaxy
  • On Apr 26, 2023
    Andrea from sao paulo Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    is the genie+ 120 minute rule individual or it applies for the whole linked group? If a parent makes a selection and the other adult makes another selection at a different time, the 2 hour rule is individual even tough it's a linked group in MDE?

    Hiya Andrea,

    Welcome back to planDisney! We are honored to be a part of your planning journey when you visit the Most Magical Place on Earth. Disney Genie+ Service is an excellent tool for those Guests looking to make the most of their vacations. I have an infant Mouseketeer, so for me and my family, the less time we spend waiting in queues, the better. Although helpful, Genie can have a learning curve, so I’m happy to help you prepare to use its awesome cosmic powers.

    As you mentioned, the way that Genie+ works is that you can make a new selection every 120 minutes (or after you have redeemed the previous Genie+ selection, whichever comes first). Now, what happens when two different people make different selections? It depends. The 120-minute rule is determined by when you make the reservation, not the return time for the attraction. So if you both log on at 9 AM to make a reservation for different attractions, you will both have to wait 120 minutes (or after riding the attraction, whichever comes first) to make your next selections. This applies even if your reservation is for 10 AM and theirs is for 3 PM. If you both make your selections at different times (i.e., you make yours at 9 AM, and they don’t make theirs until 9:30), you would have different 2-hour waiting periods.

    An excellent example of this was during my last trip. My Prince Charming made a reservation for Space Mountain at 2 PM for a 6 PM return time, but I decided not to make anything because I was taking the baby for a nap. Around 3, I saw that a Haunted Mansion had opened up for 6:15 PM, so I went in to make a reservation for that. Two things happened: first, I couldn’t add him to the reservation because he was ineligible, and second, we were out of sync for future reservations. The next time he could make a reservation was 4 PM, and I had to wait until 5 PM. To get back in sync, he just waited until 5 PM so that we could make our next reservation together. Does that make sense?

    The first time you use Genie+ might be tricky, but I promise it gets easier over time. If all else fails, check the My Disney Experience mobile app. The time at which you can make your next reservation will show up in the app and take the guesswork out of it. I hope this was helpful, Andrea. If I haven’t clarified it, please come back and see me. Ultimately I want you to be successful, so I am here to help.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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