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  • On Dec 26, 2022
    Vincent from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What can I do with Genie

    Hiya Vincent!

    Welcome to planDisney, the most magical place on the internet! I am so glad you stopped by to ask us this magical question and that you are planning your next visit to the Walt Disney World Resort. Being a Florida resident must be so nice, and as somebody who lives in Canada, I must say I am a bit jealous! I hope you have been staying warm during the holidays and that this answer will otherwise bring you some Disney magic.

    Disney Genie is a complimentary service available on the My Disney Experience mobile app. This service asks you a few questions to determine your interests and priorities and then offers suggestions to plan your Disney vacation. It is like having your own travel agent in the palm of your hand! You can find this service and complete the questionnaire by clicking on the three-line menu in the My Disney Experience mobile app and then on "My Disney Genie Day."

    Don't forget to do as Aladdin did, though, and use your three wishes! Two other services are available under the "Genie" umbrella: Disney Genie+ and Individual Lightning Lanes. If you remember Fastpasses from a few years ago, this system is basically the same thing with a few differences. Disney Genie+ is a one-time purchase per day per Guest which allows you to book Lightning Lanes, or prioritized entries, for some of your favourite rides. You can start booking Lightning Lanes at seven A.M. EST on the day of your visit, and the service can be purchased in the same section by clicking on "Get Disney Genie+ Service." Some attractions, however, are not included in Disney Genie+, but instead offer Individual Lightning Lanes. These individual entries are priced per attraction and give you prioritized access to the attraction of your choice (provided it is one of the attractions where this service is available). All three services (Disney Genie, Disney Genie+ and Individual Lightning Lanes) can be used simultaneously, and Lightning Lanes can be booked in the Tip Board of the "My Disney Genie Day" section. 

    If you need extra help using these services, I highly recommend you check out the video tutorials on the Walt Disney World Resort website. These videos are great for seeing exactly how the service works and where to find the important tools you will need to make the most out of your Disney vacation!

    I hope this was helpful, Vincent, and that you will have the best day ever on your next visit to the Walt Disney World Resort! If you have any other questions leading up to your trip, please don't hesitate to reach out. It has been an honour getting to help Guests like you make magical memories that will last a lifetime!

    Have a magical day,

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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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