Hi Holly! Welcome to planDisney.
You have put all the ingredients together for a most magical visit to the Walt Disney World Resort! You’ve got your
Disney Resorts Collection hotel reservation, your theme park tickets, your
Memory Maker to preserve those special moments, and even the most stylish wearable technology in the land (also known as a Magic Band). All that AND you’ve paid off your vacation? Let the magic begin!
To inquire about your final payment and statement, you’ll need to contact Billing & Research by calling (407) 828-5630 or emailing guest.services.billing@disneyworld.com. The Billing & Research Cast Members are available from 9:00 a.m. – 5:00 p.m. EST daily. If emailing, please provide the email address and Guest's last name attached to your reservation. If emailing, clearly describe the situation so they can easily identify how to assist you.
Holly, I’m sending pixie-dusted wishes that your bill can be cleared up quickly so you can focus on all the fun you’re going to have in July. One quick check-in: you don’t mention
Disney Park Pass reservations in your checklist, and I want to be sure you’ve already made those for your summer visit? There is limited capacity in the theme parks right now as part of the phased reopening of the Walt Disney World Resort, and the reservation system does fill up, so please be sure to make your reservations if you haven’t already. There is a helpful video on the Disney Park Pass reservations webpage to help you get started with the process.
Thank you for stopping by planDisney! Should you think of any further questions as you count down the days, please come back and see us. It’s always a pleasure to help a fellow Guest with their Disney dreaming.
Wishing you a magical vacation,
Robyn