Disney Wish Aerial Photo
  • On Aug 16, 2026
    Nicholas from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! If my friends/family purchase any credit using Sail Away Gift and the cruise is canceled will that money be refunded to the people who made the purchase?

    Ahoy, Nicholas!

    Thank you for reaching out to planDisney for help with your upcoming Disney Cruise Line sailing. It looks like an early 2027 cruise is on the horizon. 

    Two words I don't like to hear together are "cancel and cruise," but I understand it happens, and I am happy to guide you on how refunds work if you need to cancel. I love that Disney Cruise Line offers Sail Away Gifts as a registry-type option to help with onboard charges. With your sailing being after the holidays, these Sail Away Gifts are the perfect way to help with all the fun you'll enjoy onboard and ashore on Disney Port Adventures. In the event of a cruise cancellation, your friends and family will automatically receive a full refund to the payment method used to purchase the credit. I hope this puts your mind at ease when sharing your personal link for the Sail Away Gifts. 

    Once you begin making purchases onboard, the charges will be deducted from your credit first. You'll be able to keep up with your credit and balance on the Disney Cruise Line Navigator app. It's handy to have it at your fingertips and to download a copy of your folio at the end of the cruise. There are so many things included in your cruise fare, but you'll enjoy having some fun money for souvenirs from the merchandise shops, specialty drinks, excursions, Shutters photos, wi-fi packages, spa/salon services, adult dining, sweet treats from the dessert shops (Dream & Wish class ships), popcorn, candy, and gratuities.  

    It was a pleasure assisting you, Nicholas. Please keep us posted if you have any additional questions. We'd love to help again.

    Nancy
thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there! I am excited to help you with your pixie-dusted voyage on board Disney Cruise Line! I have been fortunate enough to have sailed for the last two decades with Captains Mickey and Minnie, and I look forward to helping you plan your magical journey.  Learn More About Nancy

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