• On Sep 1, 2018
    Cari from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My friends are using DME and coming in on September 11. They still haven’t received their bus voucher and tags. If they dont get it in time, can they just pickup their own luggage and get on the bus with their magic bands?

    Hi Cari, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question. 

    I’m so sorry to hear that your friends’ Disney’s Magical Express luggage tags and paperwork hasn’t arrived yet. If they don’t receive it prior to their departure, they can absolutely still use this service. What they would need to do would be to head down to the Disney’s Magical Express counter (located at the Ground Transportation Area on Level 1 of Terminal B) and check in there. They’ll be able to board the bus to their Walt Disney World Resort hotel after a few quick verifications are completed. 

    While your friends can choose to pick up their luggage and have it travel with them to their destination, if they’re scheduled to arrive in Orlando between 5:00 AM and 10:00 PM, they don’t absolutely need to do so. Instead, they can simply provide their baggage claim numbers upon arrival at the counter, and Disney’s Magical Express will take care of their luggage for them.

    I hope my answer helps you and your friends ensure a wonderful start to your Walt Disney World Resort vacation. Please don’t hesitate to come back and see us if you have any additional questions

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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