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  • On Oct 11, 2022
    Dina from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can friends and family contact us on the ship in case of an emergency if we don't have cell service?

    Ahoy, Dina!

    Oh boy, it looks like your sailing is about to get underway. Thanks for visiting planDisney with your question as you embark on a vacation filled with magic and adventure

    If the need arises when your family or friends need to contact you during your Disney Cruise, they will need a few key pieces of information. Share with them your ship's name and your specific stateroom number. If your family members will be calling from the U.S., have them dial 1-888-322-8732. For international calls from shore to ship, the phone number is +1 732-335-3281. These phone calls are limited to ten minutes per call and there is a fee per minute.

    Alternatively, if your friends and family at home have access to iMessaging, you can send messages to one another while on the ship. Once onboard, turn on the airplane mode for your device and connect to the DCL Guest Wi-Fi to begin sending iMessages. You won’t be able to send photos or videos to one another, but messages can be sent to keep in touch!

    I hope that helps you feel prepared as you embark on your upcoming voyage. May you experience smooth sailing during your time at sea, and good health for your loved ones.  

    Bon Voyage,

    Adrianna
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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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