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  • On May 1, 2021
    Ashley from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, a friend and I purchased tickets on her account. Afterwards we realized that we bought two kids tickets instead of two adult tickets. Any help rectifying this would be appreciated.

    Hey Howdy Hey, Ashley!

    Yee-Haw! Thanks for riding over to planDisney. I’ll be more than happy to help. There’s a snake in my boot, yikes! I know this seems stressful now, but please don’t worry, deputy, we will get this fixed in no time.

    I know when it comes to Disney and the parks, I am a true kid at heart. Unfortunately, at the place we were taught to never grow up, you will need an adult ticket to visit. I recommend still scheduling your Theme Park reservations, for the date you are wanting to visit, then giving the Ticket Service line a call. A Cast Member will be more than happy to help upgrade your ticket. Be prepared to pay the price difference between the two tickets.

    Ashley, I cannot wait to hear all about your visit. Please let us know if there’s anything else we can help you with.

    So Long Partner!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
 Learn More About Shantel

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