• On May 21, 2018
    Kelly from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My friend and I are passholders staying at the All Star Movies resort. I have an emotional support animal with the proper documentation. He is qualified to provide support to me when I have high anxiety. Can he stay in the room with us?

    Hi Kelly! Oh my goodness! Your Walt Disney World Resort vacation will be here in just a few short days! Yippee! I know you and your friend will have a magical time while on vacation!

    Your support animal is permitted in your Resort hotel room. When you arrive, you will need to check-in at the front desk and provide your documentation. There will be some paperwork you will need to complete and the Cast Member will assist you with any questions you have.

    Prior to your arrival, you may want to review the Service Animal information. It's a great resource and has wonderful information! 

    You can also speak with a Cast Member in Disability Services by phone at (407) 560-2547 or email at disability.services@disneyparks.com.

    Thanks so much for sharing your question with the Disney Parks Moms Panel. Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation!


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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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