Father and daughter with bubble maker
  • On May 1, 2021
    Susan from CA Asked

    My friend got the Disneyland tickets and reservation through her account when I try to scan the barcode into my Disnry app it won’t let me. Can we only have the tickets linked to one account? Or will it let me add them after we enter the park?

    Welcome to planDisney, Susan!

    ChEARs! I’m jumping out of my seat with excitement, your return is so close.

    I’ve missed the Disneyland Resort so much. Although I am unable to return just yet, seeing pictures of California Residents visiting the parks now, is enough to keep me smiling. Trust me, once I am finally able to return myself, I will most definitely be there visiting!

    Good news, Susan, my fellow panelist, Courtney, has confirmed that you can link the tickets to more than one account. She recommends that you open the Disneyland mobile app and tap on the three horizontal lines near the bottom right of the screen to reach the main menu. You will then select "Tickets and Passes" and then the “+” symbol near the upper right corner of this screen. After that, select “Link Tickets & Passes.” You can enter the number manually or scan the barcode for each ticket with your phone’s camera. If you follow these steps and are still unable to link your tickets, I recommend calling the Ticket Service line. A Cast Member there will be able to assist you further.

    I do hope this helps! Please let us know if there’s anything else we can help with and don’t forget to make your Theme Park Reservations!

    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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