Hey There, Hi There, Ho There, Tyler!
Welcome to planDisney! Thank you so much for stopping by, and we are so honored to answer your question on behalf of your friend. (I know YOU must be a great friend because of your willingness to help her!) Please know we are most grateful to serve on your PLANNING TEAM!
I am so sorry your friend has just tested positive for COVID-19. Please tell your friend that Mickey Mouse and his pals are wishing upon a star that she feels better REALLY soon!
I do want to inform you that
Disneyland Theme Park Tickets are nonrefundable. While I know this was not the news you wanted to hear, please know she can always cancel her existing
Disneyland Theme Park Reservation and make a new reservation when her schedule allows her to visit the HAPPIEST PLACE ON EARTH. If she is not able to visit before her tickets expire, I do want her to know that she can apply the price she paid for her tickets to purchase new tickets when she is able to visit again.
Exciting announcements are being made all of the time at the Disneyland Resort, and we don't want you to miss a thing. That is why I highly recommend you follow Disneyland on all of its social media channels, and be sure to subscribe to
The Disney Parks Blog for the most up-to-date Disney information.
If you have other questions, please do not hesitate to ask! We are here to help in any way!
Have a MAGICAL day!
Wes