Adults shopping; AA; family; Morocco
  • On May 21, 2024
    Roseann from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    my friend bought tickets for both of us thru AAA. how do I get the ticket to show on my My Disney experience app to manage our reservations?

    Hey there, hi there, ho there, Roseann!

    Thanks for returning with another fantastic Walt Disney World Resort vacation planning question. You're as welcome as can be here at planDisney! Oh boy... it sounds like you'll be visiting The Most Magical Place on Earth with a friend very soon. The only thing better than visiting the Disney Parks is experiencing them alongside the people you cherish most! I'd be happy to help you prepare for a thrilling day in the theme parks.

    Roseann, it sounds like your friend has secured theme park tickets for you already, and now you're hoping to link your theme park admission to your MyDisney account. I'm guessing you've received your theme park admission electronically via email, as that's typically the delivery method for tickets purchased via third parties. You should refer to your confirmation email and follow these steps to link your tickets using the My Disney Experience mobile app:
    • Open the app and select "My Tickets & Passes" from the main menu.
    • Tap the "+" icon in the top right hand corner, then choose "Link Tickets & Passes."
    • From the choices listed at the top of the screen, select "Type ID."
    • Under "Admission Media," enter the ID number or confirmation number from your ticket confirmation email. Then, tap "Link Media." Your ticket ID number will likely be located near a barcode in the confirmation email.
    If you encounter any difficulty during this process, you're always welcome to reach out to the friendly Cast Members at the Existing Tickets phone line for assistance, Roseann. Just be sure you have your confirmation email ready to reference! It's very likely your friend selected a date for your tickets when the purchase was made, but if you have questions about theme park reservations, the Existing Tickets phone line will be able to help you out with those as well.

    Roseann, I hope this information helps you and your friend prepare for an exciting day at The Most Magical Place on Earth! If you have any additional questions before or during your Walt Disney World Resort visit, you can always stop back by planDisney. We're all ears!

    See ya real soon,

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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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