MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Mar 8, 2024
    Susan from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My friend bought our tickets and reservations years ago. My daughter shows up managed by her. I cannot figure out how to get my daughter a MagicMobile Pass and also add it to my wallet. I have her ticket in my app and reservation but cannot manage her.

    Hey Howdy Hey Susan and welcome to planDisney!

    Thank you for stopping by with your question on managing our daughter's My Disney Experience account. These situations can be tricky but I will do my best to give you a little more information on your options. 

    From what it sounds like, your friend was the one who created your daughter's profile and is the one who manages it. There is a way where she can allow you to share your plans with her. This will be done through your friend's My Disney Experience account and going to the "My Family & Friends List". She will then click on "Settings" by your daughter's name and select "Allow Susan to view all of your plans". This will allow you to see her on your family and friends list and include her in your plans. There may still be options that you want to have that you will not because she is minor and your friend is ultimately the one that manages her profile. If you did want to change the manager of her profile to you, you will need to call Disney and talk to a Cast Member about this option. They will be able to help make those changes for you and get you all set. 

    Once you have this step taken care of, you can then make and keep her MagicMobile Pass and when in the parks, purchase Genie+ and make Lightning Lane selections. This may be super beneficial when navigating the parks with the higher spring break crowds on hand. This will give you more of an opportunity to enjoy attractions and the parks themselves without spending as much time in lines. 

    I hope you can get this situation resolved quickly and you are back to planning your Magical vacation. If you have any further questions, please feel free to reach out and let us know, we are always happy to help!

    To Infinity and Beyond, 

    Nick
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Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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