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  • On May 6, 2021
    Manuel from CA Asked

    My friend bought a ticket online with her name on it and I am not sure if ticket can be transferred to me with my name. I am trying to book my reservation but I am not sure if they will let me in inside the park with my friend's name on my ticket.

    Welcome Foolish Mortals to planDisney. I’m Shantel and I will be your Ghost Host for the day.


    It’s chilling to hear from an eager visitor, I know both the Disneyland Resort and the Haunted Mansion are ready to welcome you back to all the Happy Haunts! Let’s see what we can do to help you return to this Spooktacular place.

    Manuel, since you are looking to change the name on one of your tickets, I recommend giving the Ticket Service line a call. A Cast Member there will be more than happy to help take care of this for you. Once the tickets have been reassigned, to the correct people,  I highly recommend scheduling your Theme Park Reservations. If you are still unsure of the date(s) you are planning on visiting, I recommend checking the Theme Park Reservation availability calendar. The calendar is the best way to check for Theme Park reservation availability before reserving your date. 


    Manuel, I know the spirits are anxiously waiting your return. Please let us know if there’s anything else we can do to help plan for this haunting return!


    Hurry Back, Hurry Baacckk!

    -Shantel

thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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