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  • On Sep 4, 2024
    Michael from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    A friend bought some Disneyland tickets for My wife and I a while back, and made a reservation, My wife and I could not attend, while the others did. We missed the reservation. Would we have to purchase other tickets? or could we use the previous not used?

    Hey there Michael,

    Welcome to planDisney and thank you for your question! 

    Things happen and plans change - I certainly have been there! However, I'm happy to share that you should have a few options here regarding your other tickets.

    When theme park tickets are purchased, they must be used by their expiration date, which is typically a pretty large window. For example, as of the time that I'm answering your question, multi-day tickets purchased today wouldn't expire until January 12, 2026.

    After you've purchased those tickets, you then need to make theme park reservations for each day you plan to visit the Disneyland Resort.

    If you end up not being able to make it on a day that you have a theme park reservation, you'll typically need to call a Cast Member at the Tickets line for help on getting your reservation reset and available for use at a future date.

    If, instead, your tickets have expired, you will likely be able to still apply the value of those tickets toward the purchase of new ones of equal or greater value barring a few details like the original ticket type and whether they were used at all.

    Again, one of the helpful Cast Members at the Tickets line will be your best next step here to get some more information, so I would recommend having your ticket information available to share with them when you call so they can look up the details.

    Thanks again for your question, Michael! I hope you have a fun time making new memories at the Happiest Place on Earth.

    Have a Magical Day,
    Greg 
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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