• On Jul 27, 2018
    Georgia from Essex Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi a friend and i have booked to disneyworld. However, she has a serious undiagnosed knee condition that she has had for over 5 years, this causes her pain to stand for long periods of time. Could we get a pass to help like we did in dlp?

    Hello Georgia and thanks for asking the Disney Parks Moms Panel such an important question about your upcoming visit to the magic of Walt Disney World Resort.
    I'd like to take a moment to reassure both you and your dear friend that there are many Services for Guests with Disabilities at Walt Disney World Resort including Mobility Disabilities and of course the Disability Access Service (DAS) which all Guests with a disability (whether apparent or non-apparent) are welcome to enquire about and then if appropriate register for.  Registration for Disability Access Service (DAS) can easily be done with a little additional help from the lovely Cast Members situated at any Disney Theme Park Main Entrance Guest Relations location who will accommodate each Guest accordingly to best suit their needs.
    I also thought your travel pal may find it helpful to know that they always have the convenient option of EVC Rentals or Wheelchair Rentals which may offer some welcome respite when traversing distances at Walt Disney World Resort.
    Wishing you both an extra pixie dusted and pain free jolly holiday! 
    ~ Jane
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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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