Mom And Son On Run
  • On Jun 22, 2012
    Tricia from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are frequent travelers to WDW but this will be the first time going with someone with a handicap. My mom will be 6 weeks from undergoing a total hip replacement and will need some assistance in getting around the parks. Any suggestions would be great!

    It is so great to know that you and the family are returning to Walt Disney World. What a great place for families to make magical memories. Disney takes steps to ensure that all guest have a great time. For guests with mobility issues, Disney makes every effort to seamlessly integrate their needs to ensure a great vacation with rentals and access readily available at almost every park and attraction. For those guests requiring special assistance, Disney has the Guest Assistance Card or GAC. The GAC is given at Guest Relations to parties (up to 5 persons) who are traveling with someone who has a disability. A cast member will be able to determine what level of GAC your party will need based on the information given. While a physician's note is not required, it will greatly assist the cast member is determining the best way to accommodate your party. As your party enters an attraction notify the cast members working the ride and they will be glad to assist. The card will alert the cast members attending the queue that your party may need to access special seating or utilize a different entrance. If your mom is using her wheelchair for the duration of your trip, you may not need a GAC, as she will be allowed to use the wheelchair accessible entrances. However, if she has to park her wheelchair outside, and requires assistance to enter the attraction, then a GAC will definitely benefit you and your mom. In order to expedite receiving a GAC, it has always been my recommendation to obtain a note from her doctor describing her disability. This makes it easier for the cast member to determine the most appropriate card for her. I hope this information assists you in making this the best vacation yet. I will see you at the parks.

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Meet the Panelist: Ari, California

As a Los Angeles native I basically grew up at Disneyland. It has always been so easy to take my family on the short drive to the Happiest Place on Earth. Watching my daughters make magical memories reminds me why I keep coming back. Learn More About Ari

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