• On Aug 31, 2017
    Mary from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been frantically searching for an Ursula Ear headband for my granddaughter to wear to MNSSHP. Found the Maleficent ears for my other granddaughter in the Disney store but no such luck with Ursula. Help ! And thank you!

    Hiya Mary!

    Thank you so much for stopping by!  Sometimes you totally luck out with the costume accessories and sometimes you don't!  There's never any rhyme or reason, and I feel your frustration!  Hopefully we can get you steered in the right direction here!

    First of all, I suggest you download the Shop Disney Parks app.  It comes in super handy at home, and in the parks, when you're hunting for that elusive item!  You can search for an item and it will show locations that carry the item, and it will also let you know if the item is available for purchase to ship to your home. I did take a few minutes to search for your item and did not luck out locating it at this time, so you might want to try the next option...

    Second, you can contact Walt Disney World Merchandise Guest Services at  877-560-6477 or by email at
    Merchandise.Guest.Services@DisneyParks.com.  Describe what you're looking for, and they can search the database for it.  They'll be able to locate it and ship it to your home.  

    Lastly, if you search sites such as etsy, you might be able to find some sea witch inspired designs that might work for your granddaughter.  

    Have a magical vacation!
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Meet the Panelist: Amanda, Texas

I am a former Kindergarten teacher turned stay-at-home Mom to my 2 boys and daughter.  I've been married to my High School sweetheart since 2000, and we consider ourselves experienced Walt Disney World travelers with little ones. Learn More About Amanda

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