Family enjoying activities on board; popcorn
  • On Sep 1, 2025
    Anna from NA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just found out that unfortunately my family wont be able to online check-in for our cruise (we are from Brazil). We are taking DCL ground transportation from All Star Resort, will it be impacted by our check-in situation? Thank you!!

    Olá, Anna! Seja bem-vinda ao planDisney.

    You are correct that online check-in for Disney Cruise Line reservations is not currently available for Guests from select international locations, including Brazil. But don't let that worry you. You will still be able to complete the check-in process for your cruise when you arrive at the cruise ship terminal on embarkation day. Guests who did not have an opportunity to complete check-in online may arrive up to 90 minutes before the all-aboard time published for their sailing. But certainly, please arrive before that all aboard time! Be sure to have your travel documents, including passports and any necessary visas, with you and not packed in your checked luggage.

    To ensure your ground transportation from Disney's All-Star Resort is set up for a smooth process, be sure to give Disney Cruise Line a call in advance. Or if a travel agent booked your cruise, your agent can call them for you. By calling ahead of time, you can ensure that your specific resort hotel (All-Star Music, All-Star Sports, or All-Star Movies) is linked to your transportation reservation to let them know where you'll be picked up.

    I hope that helps you feel more at ease as you finalize your upcoming Disney cruise planning, Anna. Here at planDisney, we'd be happy to help with any more planning you'd like. If you'd prefer, you may even submit questions or requests for recommendations em português. The Portuguese-language localization of our site currently only has tags for questions about the Walt Disney World Resort. But it's also perfectly fine to submit questions about your Disney cruise there too. We're happy to take care of your needs in a way that is as helpful and comfortable to you as possible.

    I hope you have a wonderful time at Disney World and on your Disney cruise, Anna!
    ~Tony

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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