Hi Rob, welcome back to planDisney!
Our name may have changed since your last visit but we're still an eager group of Disney Guests helping other Disney Guests plan and execute unforgettable Disney vacations. Your summer visit to Walt Disney World Resort is just around the riverbend. This
Little Book of Magic will get you excited about the magical possibilities that await you and your cast of characters.
Disney Genie+ service gives Guests access to Lightning Lane entrances at over 40 attractions throughout the four theme parks. As you discovered, Guests can purchase Disney Genie+ service and make Lightning Lane reservations for up to 12 members of their
Family and Friends list at a time in the
My Disney Experience mobile app. When it comes to booking Genie+ Lightning Lane attractions for your large group, I recommend having two or three Lightning Lane captains that work together to secure the reservations each park day. Each captain must have their own
My Disney Experience account and be connected as
Family and Friends with the other members of your party.
Before booking your first Genie+ Lightning Lane attraction, assign each captain a specific group of people to avoid confusion during the "Confirm Your Party" step. When Lightning Lane reservations open at 7:00 a.m. each park day, the captains should be on the Tip Board of their My Disney Experience apps (three small lines on the home page --> Tip Board), standing in close proximity. Working together, they'll scroll to the group's desired attraction and click the similar arrival windows that appear. Keep in mind that, when booking for larger groups, there's a good chance the selected arrival times will shift later to accommodate the group size. As long as the captains are reserving at the same time and clicking similar arrival times, the final arrival windows should overlap, allowing the large group to experience the attraction at the same time.
Cast Members are the heart of the
50th Anniversary Celebration. Members of the Guest Experience Team are specially equipped to answer all of your Disney Genie+ questions during your park days. You can find them conveniently located throughout the four theme parks under large blue umbrellas.
I hope you find this information helpful, Rob. Please don't hesitate to reach out with any
follow-up questions.
Plan magic; planDisney.
Jennifer