MagicBand+ and Smart Phone
  • On Jun 26, 2023
    Laura from North Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have just found out that we will need to collect our Disney Magic Bands from Planet Hollywood in Disney Springs. What time does the shop close please?

    Hi Laura! Welcome to planDisney!

    I'm excited to hear you'll be visiting the Walt Disney World Resort this summer! There is nothing quite like looking forward to a magical Disney holiday!

    After speaking with some Guests from the UK, I learned that some packages (possibly purchased through a third party) included Disney bands that needed to be picked up from Planet Hollywood in Disney Springs. These will need to be received while Planet Hollywood is open. Current operating hours are from 11:30 AM to 11:00 PM each day, although hours are subject to change at any time. Depending on what time you arrive at Walt Disney World, you may be able to pick them up before visiting your first park.

    It does sound like you will need to link these Disney bands to your My Disney Experience account before using them. You can stop by the front desk of your Disney Resorts hotel and have a Cast Member take care of this for you. Otherwise, you can download the My Disney Experience App to your mobile device upon arriving in the United States and link them this way. You can usually scan the band itself or enter the unique code located on the back of the band.

    When you stop by Disney Springs, make sure to carve out some time for a visit to Gideon's Bakehouse. This fairly new location has quickly become a favorite of mine. You'll find their famous nearly half-pound cookies that come in a variety of flavors. The original chocolate chip is my go-to, but they have different kinds for everybody's taste buds!

    Laura, I hope you have a magical trip to the Walt Disney World Resort! Stop back and see us anytime at planDisney!

    See ya real soon!
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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