• On Nov 18, 2022
    Matthew from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have found a lot of information about where to find my cruise photos, and I have found them and can view them in my browser, but how can I download them to my phone ? There is no button to click to download them once you can select them. Very confusing !

    Hello there, Matthew! Thanks for cruising to planDisney with your question. 

    I hope you made some wonderful memories onboard the Disney Cruise Line! It sounds like you have purchased some of the professional photos taken during your voyage. I'm happy to hear that you were able to locate and view them. I understand the desire to download your cruise photos onto your phone. In my experience and research, once you are no longer on the ship, it seems that the photos are only able to be downloaded when viewed in a web browser using a desktop or laptop device. 

    The next time you sail, check in with the Crew Members near the photo kiosks onboard for assistance if needed. Using an access code from the kiosk, you can access your photos from your smartphone and download them onto your device while you are on the ship. 

    I hope this helps clear up your question, Matthew. Please sail back to planDisney any time you have more questions for us. Whether you are setting sail for another adventure with Captains Minnie and Mickey, looking into Disney Vacation Club, or planning a trip to Disneyland Resort or Walt Disney World Resort, my pals and I are here for you!

    Enjoy those memories, 

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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