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  • On Jun 29, 2014
    Aleen from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.     “

    I have found out that we can use Disney's Disability Access Card for our Autistic son. But we use it as return time based on the current queue line of a ride. Explain how this works as my son is not able to tolerate long lines & stuff that goes with ”

    Hi Aleen:

    Welcome back to the Disney Parks Moms Panel.  Walt Disney World Resort offers many services in order to allow guests with disabilities to experience the Theme Parks.  With the Disability Access Service Card, guests are given a return time for the attraction they wish to experience.  This system works like the FastPass+ System as you are given a return time for the attraction.  First, you will need to go to the attraction and give the Cast Member your card.  The Cast Member will give your party a return time and then you are free to enjoy other areas of the Theme Park instead of waiting in the queue.  Your party will need to return at the time given, and you will be given entry through an alternate entrance bypassing the queue.  

    If you have any other questions or would like some more information, please email Disability.Services@DisneyParks.com.  The Cast Members are very helpful and will be able to offer other suggestions to make your visit the best experience possible.  

    I hope you have a magical time at Walt Disney World Resort Aleen.  Please let me know if I can be of further assistance, I would be happy to help.

    Stephanie
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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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