• On Jul 8, 2020
    Lisa from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are at the Fort right now. Will the ticket windows at magic Kingdom be open to purchase tickets on July 9th? Or can you only get them online? We are silver passholders looking to upgrade.

    Howdy Lisa! Welcome to the Disney Parks Moms Panel. I hope you're enjoying some down-home frontier fun at Disney's Fort Wilderness Resort right now. Have you been able to catch a glimpse of the gorgeous newly painted Cinderella Castle? I can't wait to see it in person!

    There is so much new information trotting around these days, and it can be tricky to lasso in exactly what you need. I checked in with some helpful ranch hands who shared with me that at the current time, the Guest Services windows at the theme parks are not able to sell or upgrade theme park admission. You can still renew your Annual Pass on the My Disney Experience Mobile App, but to upgrade, you'll want to call the Passholder helpline at (407) WDW-PASS or (407) 939-7277. Once your pass turns gold, you are free to giddyup and go! Just be sure to use the new Disney Park Pass System to reserve your theme park days in advance.  

    I hope this helps as you continue your getaway at Disney's rustic slice of pioneer paradise. If you do get a chance to check out the theme parks during your stay, be sure to review the Know Before You Go information page for updates on park operations and safety procedures. If there is anything else we can do to make future visits more magical, please mosey on back and see us again. We love to help!

    You've got a friend in me,
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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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