Minnie with little girl
  • On Dec 3, 2022
    Sierra from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I forgot to update my address. Is there anyway for me to receive my magnets that I did not get? I’m really distraught about it and the post office said there was nothing sent back.

    Hey there, hi there, Sierra! You're as welcome as can be here at planDisney. I'm so glad that you've stopped by with your question. I love being able to chat with a fellow Walt Disney World Annual Passholder!

    Sierra, I absolutely feel your pain. Last year, I remember squealing with excitement when I heard that Orange Bird Annual Passholder magnets were being mailed out to Passholders. I mean, I love Orange Bird, so this was so exciting! Then, I realized that I had forgotten to update my new address on my My Disney Experience account, and I was so bummed. I hate to hear that you've done the same thing and are feeling that same sadness over the adorable new Minnie Mouse magnet, but let's chat about your options, friend.

    First, if you haven't done it already, go update your address on your My Disney Experience account. To do so, log into your My Disney Experience account on the Walt Disney World website or the My Disney Experience app. Click or tap your Profile and then "Account Settings." Here, you can edit and update your new billing and shipping address. I recommend doing this as soon as possible, and I'll be wishing upon a star that a Passholder magnet is sent to you very soon!

    Next, I recommend calling a helpful Cast Member with the Annual Passholders line at (407) 560-7277 to explain your situation and see if there is anything that can be done. In my experience, I was too late, and I missed out on that magnet (sniff, sniff), but it never hurts to ask. Wishing you tons of pixie dust!

    If you aren't able to get this round of Passholder magnets, Hakuna Matata! It means "no worries!" Another adorable option may eventually be sent out, and there are still so many perks and benefits of being in the Passholder family. And let's be honest ... The greatest perk is getting to return to the magic again and again. See you in the parks, Sierra!

    I hope this was helpful, Sierra, and I hope you get your magnet soon! If I misunderstood your question or if you have any other questions, just stop back by and let me know. You've got a friend in planDisney!

    The magic is calling,

thumbnail image for Mandy

Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.