Family eating ice cream on deck of Wish
  • On Nov 12, 2023
    Rosemary from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I forgot what password I provided for checking out our children from the Oceaneer's Club. Can I reset that on-line?

    Hello and welcome to planDisney, Rosemary! We are all hands on deck, ready to answer your Disney Cruise Line questions.

    As my friends Timon and Pumbaa would say, “Hakuna matata!” It means no worries, my friend. I can’t tell you how many times I have forgotten our Disney's Oceaneer Club password by the time we embarked. I promise you that your children will not be stuck in the clubs. Although, based on experience, that’s exactly what they might wish for. 

    On the Disney Cruise Line website, navigate to your reservation and look for the green check mark next to “You’re Checked In!” You’ll see some blue text that says “Modify Check In.” Go back to “Traveling with Children,” and you can update your password. 

    Another option is to change your password on the ship. When exploring the ship on the first day, stop by the youth clubs during Open House hours to meet the counselors. They will scan your children’s band and review the information you entered during online check-in. They are happy to change your password at this time. 

    I hope this helps, Rosemary, as you finalize your packing list. If you have any further questions, make a stop back at planDisney. My fellow panelists and I love to help our fellow Guests make magical memories. 

    SEAS the adventure!
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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