outside dining; multiple generations; kids, brother and sister
  • On Oct 25, 2025
    Nicole from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are flying into London Heathrow airport the day before sailing from South Hampton on November 3rd and are staying at Sofitel. We have already signed up for ground transportation to the port. How do we get our bus transportation time?

    Ahoy there, Nicole! Thank you for sailing by planDisney before you fly away to start your European vacation.

    I'm glad that you have already reserved your ground transportation to take you to Southampton for your cruise on the Disney Fantasy. You should receive an email with details about 48 hours prior to your sailing. It will provide information on the time and location you should meet. If you do not receive the email, you can check with the front desk of your hotel. The Sofitel London Heathrow Airport is about 63 miles from the Southampton cruise terminal, so sit back, relax, and enjoy the ride.

    You will need to keep your travel documentation and essential items, like prescription medication, in your carry-on bag. When you hand your checked luggage to the transportation staff, the porters will unload it upon arrival at the terminal and then take it to the ship for loading. You will not see your checked luggage again until later in the day at your stateroom door. You can head straight to Cabanas on Deck 11 for lunch. There will also be a rotational dining restaurant open for lunch; crew members will guide you in the right direction.

    Nicole, I hope you have a fantastic cruise across the Atlantic. If you have any other questions, planDisney would love to give you the answers.

    Bon Voyage!
    JoVonn
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Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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