• On Dec 30, 2020
    Donna from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Was flying granddaughter Down today for an Epcot visit her mom found out yesterday she has covid so my grand has to quarantine- ticket is for Saturday hubby and I still coming can I get reimbursement or credit for her already purchased ticket

    Hi, there!

     Thanks for stopping by planDisney, Donna. I'm so sorry to hear your visit with your granddaughter has to be postponed - what a disappointment! Let's chat about her unused theme park ticket. 

     Theme park tickets are non-refundable, but you may be able to apply the purchase value of your granddaughter's unused ticket toward the purchase of a ticket for a future date. Isn't that wonderful?  A ticketing specialist will be happy to assist you over the telephone when you are ready to apply the value of the wholly unused ticket toward a new ticket. Simply call (407) 560-2428. You may also visit Guest Relations for assistance while you're in Epcot. The Cast Members there would be delighted to discuss your options with you!

     Be sure to check out the new entrance fountain while you're visiting Epcot with your husband. It's especially beautiful in the evening!

     Donna, I'm wishing you and your family good health in the new year. Please visit us again soon when you're able to reschedule your visit with your granddaughter. We'd love to help you plan a magical day!


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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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