Mom And Daughter Resort Room
  • On Jan 26, 2012
    Charlene from NS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I will be flying from Canada with a connecting flight in Philadelphia before arriving in Orlando. Do I need to pick up my luggage if i'm using the magical express? I've read the Q&A's on the website but i'm a little confused as to whether i claim my lu

    Hi Charlene!

    You will need to ask when you check-in for your flight in Canada.  The real question is where will you be going through customs.  Most likely, it will be in Philadelphia which means you will have to pick up your luggage in Philadelphia, go through US Customs and Passport Control, and then check in to your flight to Orlando.  In that case, once your luggage gets to Orlando, it can be magically picked up by Disney's Magical Express service.

    However, if you don't go through Customs in Philadelphia but instead go through Customs in Orlando, then you will have to claim your luggage yourself, go through Customs, and then deliver your luggage to the Disney's Magical Express Welcome Center.  It's really not that difficult.  In fact, I never use the Disney luggage tags and always just pick up my luggage myself and carry it with me to the Welcome Center.  That ensures that me and my luggage arrive at the hotel together and at the same time.  Otherwise, you will find that it can take hours for Disney's Magical Express to deliver your luggage to your room.

    I hope this helps!  Write back with more questions!
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Meet the Panelist: Bernie, Maryland

I am an engineer with NASA with prior Air Force service. My wife and I have two boys, ages 13 and 8. At home, I'm known as the "Disney Guy" and I've enjoyed helping guests plan their Walt Disney World, Disney Cruise Line, and Disneyland vacations. Learn More About Bernie

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