MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Apr 6, 2024
    Diana from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am floundering here. I received my magic band a couple of days ago. Started the process on the Disney of pairing so the app shoes my band has been claimed by me. Not sure it’s even charged. Won’t turn on.

    Welcome to planDisney, Diana!

    Thanks for stopping by to ask me this question; I am more than happy to answer it. Yay for receiving your magical device! It's all starting to feel real--swoon! I must admit that I had to "think, think, think" to help solve this mystery. But let's get into what I've found. 

    First things first, if it's a standard MagicBand, it does not need to be charged at all. You're ready to go as long as it's paired! If it is a MagicBand+, then make sure you also received a black charging cord with it as well.

    Although some of these suggestions come from the Disneyland Resort's website, they can help you with your MagicBand+'s journey to Walt Disney World, The Most Magical Place on Earth. For example, it recommends that you press and hold the band's back button for six seconds. You should feel it buzz twice. If this works, its front light with turn red. Then, press the back button for one more second to see a solid green light.

    You can also complete a full factory reset on your MagicBand+. Press the MagicBand+'s back button one time, then immediately press and hold the same button for 15 seconds. The three buzzes and rainbow flashes will indicate that the reset is happening. From there, try pairing your MagicBand+ to the "MagicBands and More" section in your My Disney Experience App again. If you still have issues, you can even try totally deleting and reinstalling the app. 

    AN EXTRA GEM: Still not resolved? Visit the online Help Center and call a friendly Cast Member via the "My Disney Experience, MagicBand, and MagicBand+" phone number. 

    Diana, if you still need help, please revisit me here at planDisney. I can also share some of my vacation tips and tricks with you to help maximize your time. I'm all ears!

    Magic always, 
thumbnail image for LeAndra

Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and content creator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations.  Learn More About LeAndra

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.