Mickey and Donald On beach at Castaway Cay; ship in background; family flying with characters
  • On Apr 13, 2024
    Amanda from East Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do you have floating wheelchair that can go in the sea in Castaway cat as my daughter wants to go into the sea Thanks

    Hello, Amanda!

    Welcome back to planDisney, it's lovely to have you! 

    There are many services for guests with disabilities sailing with Disney Cruise Line, however, there are no floating wheelchairs available at Castaway Cay. There are sand wheelchairs that can help you and your daughter explore the beach, though! You can find a limited number of sand wheelchairs free of charge at the Pelican Point tram stop (or at Serenity Bay if your daughter is 18 or over). The sand wheelchairs are designed to be used on the beach but are not meant to go in the water. I'm so sorry about that! There are other floats available to rent, and beach chairs that are low to the ground so you can enjoy the waves around your toes, but it would be up to you to determine if these things are safe and appropriate options for your daughter.

    I do have some good news if your daughter would like to use the pools on the ship! Wheelchair pool lifts are available on every Disney Cruise Line ship. With a visit to Guest Services onboard and a little extra planning, you'll be ready to cool off on deck! 

    I would highly recommend reading more about using a wheelchair onboard and contacting Disney Cruise Line Special Services to get a little extra help planning your cruise. By filling out the Special Services Information Form you'll be able to communicate with a Cast Member who can help with any special arrangements that need to be made. The Information for Guests with Disabilities or Medical Conditions guide is an incredible resource, too! 

    You're always welcome to sail back here if you have more questions, Amanda! Wishing you a truly magical cruise!

    Keep moving forward!

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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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