• On May 30, 2018
    Lakesha from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    This will be our first trip. We arrive June 12, 2018 and my daughter (7) wants a Tiana custom to wear to dinner. We have looked high and low for a dress. The local Disney store said we may find one at Disneyworld. Is this true? Can I order before arrival?

    Hi Lakesha!

    Your Walt Disney World Resort Vacation is next week!!! Are you getting oh so excited?!? Princess Tiana is one of my favorites, too. I love her hard work ethic and also how much she values her friendships. I know your own little Tiana has great Princess qualities too!

    It is true that Disney's Parks carry a vast selection of everything compared to your local Disney Store. In fact, there are over 300 shops, kiosks and stores at Walt Disney World Resort. But not to fear because I won't send you on a wild frog hunt, On Your Own, to track down the dress your daughter desires. Instead, here are my three go-to's when I'm shopping and searching:

    First up is the Shop Disney Parks App. Similar to Shop Disney.com, the app sometimes includes items that can only be found at Walt Disney World Resort. But what's really neat is the app will even pinpoint the store(s) where you can find said item down to the size you need.

    Another option is to reach out to the Parks Merchandise Services Team at 1-877-560-6477, or email Merchandise.Guest.Services@DisneyParks.com, to see if they can track down a dress, either in their facility or at a store at Walt Disney World Resort. If they do find one, but it's not in Orlando, they can certainly ship it to your home before you leave or to your Disney Resort Hotel to have it waiting on your arrival.

    And lastly, you can certainly ask Cast Members once you're at Walt Disney World. Your Resort Hotel Concierge can help track down items, as can shop Cast Members, both of whom will have access to the largest resource of items in stock. And should a dress be found it can even be delivered to your Disney Resort Hotel.

    I do hope that you find the dress, Lakesha. And I also hope that your family has the most wonderful Walt Disney World Resort vacation!!
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Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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