Hey there, Luc! Welcome to planDisney. You’re a great pal for helping your friend get set up for his upcoming visit to the Happiest Place on Earth!
Luc, not all tickets require a valid photo ID for entry, but since I’m unsure what type of complimentary
ticket your friend Chuck is using, my suggestion is to ensure the name on the ticket and park reservation match the name on the ID. To change the name on his ticket and park reservation, you can
contact Ticket Services and they can help you. If you can’t reach them before Chuck’s arrival, no worries – just have him go to the main entrance and if there are any issues, a Cast Member can help.
If possible, ask Chuck to download the
Disneyland mobile app in advance of his visit and log in to his Disneyland account through the app. Though using the app isn't required, it is useful in many ways while at the parks, including having the option to add
Disney Genie+ and make Lightning Lane selections, using
Mobile Ordering for food and beverage, checking wait times for queues, and more.
In case Chuck would like any tips for his visit, let him know Peter Parker is looking for recruits to help him wrangle Spider-Bots! He can find Peter at
WEB SLINGERS: A Spider-Man Adventure. This is one of my favorite attractions!
Thanks for stopping by. I hope Chuck has a magical experience at Disneyland Resort!
Kamini