A Ride in the Teacups
  • On Jan 11, 2022
    Carolynn from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello this is my first time purchasing tickets on my own for Disneyland I need help . I don't know were I receive my tickets.

    Hello, Carolynn,

    I’m so excited for you to be preparing to visit the Disneyland Resort. If you have purchased theme park tickets directly from Disney, you should have received a confirmation email for your purchase. That email contains a link to “Access Your eTickets.” You will also find your tickets in the “Tickets and Passes” section of the Disneyland app. If your tickets are not present there in the app, I recommend logging out and logging back in using the same email used for making the original theme park tickets purchase. If there are still issues with accessing your tickets, please contact the Tickets information line or use the chat feature in the Disneyland app to reach a Cast Member. You’ll need the confirmation number from your purchase to help the Cast Member access your purchase and help you gain access to your tickets.

    Tony’s Tip: The Disneyland app is your primary resource for access to information during your visit to the Disneyland Resort. You can find attraction wait times, place Mobile Food & Beverage Orders, and view times for entertainment offerings. The Disneyland app also grants your wish for a fun visit to The Happiest Place On Earth through the complimentary Disney Genie service.

    Whether this is your first time visiting the Disneyland Resort or your hundredth visit, I hope you find pleasure in finding something new and exciting. I hope you’ll stop by planDisney again if you would like any more tips and advice for maximizing your visits to the Disneyland Resort.

    ~Tony
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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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