Ahoy, Kelly and welcome to
planDisney!
Thank you so much for bringing your excellent question to planDisney – let’s get started so you can begin to chart your planning towards your magical voyage on the beautiful
Disney Wish!
Kelly, sailing
Disney Cruise Line's - Concierge level will be an experience like no other presenting you with an expanded range of offerings both in your stateroom, at select onboard designated areas, and with pre-planning in addition to the world-class service and luxurious amenities enjoyed by all Guests.
As a Disney Cruise Line - Concierge Guest, booking your private
Cabana on Disney Castaway Cay currently involves sending your request to the shoreside Concierge Team five (5) days before your advance booking window for many
Onboard Activities and
Port Adventures opens, which is 120 days from your sail date. Therefore, since you have a five (5) day advantage, you will need to contact the shoreside Concierge Team 125 days before your sail date to request a private Cabana (subject to change). Kelly, remember that Cabanas are located at the Family Beach and the adult-only beach called Serenity Bay.
To reach the shoreside Concierge Team please call (866) 784-1654 Monday through Saturday, from 8:30 AM to 5:30 PM ET. This information is a little different than what you were told, therefore I would highly recommend you contact the Concierge Team at your earliest convenience for clarification.
Tips:Download the
Disney Cruise Line Navigator App to manage your plans before and during your sailing and to enjoy many convenient app features.
Kelly, your Concierge Team is there to assist with Port Adventures and any Onboard Activities such as special requests such as celebrations, reservations, and other personalized planning assistance.
It was my pleasure helping you today, we look forward to offering more first-hand tips and advice to help make your voyage the most magical ever, Kelly!
Happy and Magical Adventures at Sea!
Jacqueline