Overview shot of ship and sea
  • On Apr 25, 2022
    Tom from KS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    First Disney cruise with grandchildren and their parents. Tried to book the Dolphin excursion for July 13 in St Thomas but were unable. Is the tour full? Looking for two parents and two children.

    Greetings, and welcome to planDisney, Tom, we thank you for consulting us!

    Congratulations on your first Disney Cruise Line sailing with your precious family, what Magical, Wonderful, Dreamy, Fantastic memories you will make to fulfil all your and your family's Wishes! I am sorry to hear that the Dolphin Experience at Coral World in St Thomas is currently unavailable, but please do not give up because I have a few ideas for you. Firstly, please keep checking back to see if any spots open up, as sometimes fellow Guests do cancel as their plans change, and secondly, consider calling Disney Cruise Line to let them know how very much this Port Adventure is of interest to you. Not to promise anything, as there are no guarantees, but I have been on a couple of sailings where some extra Disney Cruise Line Port Adventures were added on as a result of demand. Lastly, you may also speak to the Port Adventures Desk once onboard to inquire about any last-minute availability, as again, some Guests do change their plans. I am aware from my past sailings that other private companies offer similar experiences, but I always book my shore excursions through Disney Cruise Line for peace of mind.

    If you haven't already, kindly link your reservations with your family by either calling Disney Cruise Line or by doing so yourself using the Disney Cruise Line Navigator App as this is a good way to ensure you will all be seated together for your rotational dining.

    The Disney Cruise Line Navigator App is a useful tool for managing your plans before and during your sailing, it will provide you with useful information during your sailing regarding activities, daily onboard schedules for entertainment and Disney Character greets, showtimes, dinner menus and much more. I, in particular, enjoy communicating with my family when we're all about doing our own activities onboard.

    Please ensure you complete your Disney Cruise Line Online Check-In to complete the necessary documentation needed for your arrival at the port, select your Port Arrival Time and register your grandchildren for any of the Disney Cruise Line Youth Clubs onboard.

    During your sailing, you may wish to consider booking a future sailing with Disney Cruise Line Onboard-Only Offer by using the Disney Cruise Line Navigator App or by visiting the Future Cruise Sales Desk near the Atrium Lobby.

    Kindly refer to the helpful Disney Cruise Line - Know Before You Go resource in preparation for your magical voyage.

    I hope you have a chance to explore some unique Disney Cruise Line Adult-Exclusive Activities during your sailing and wish you all a fantastic Disney Cruise Line vacation! 

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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