• On Feb 8, 2017
    Shellain from KY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My fingerprint is associated with my daughters magic band. My husband is going to be taking her to a park by herself. How can we change or reset the fingerprint associated with her magic band?

    Howdy, Shellain! Our family loves our MagicBands, too! Our family of four loves the ease of navigating the parks with our one device. When traveling with my son, he’s visited the parks with my husband, my mom, and myself, all helping him to log in. 

    During our first family trip, I used my fingerprint to scan my then 3-year-old into the parks. As he has gotten older, we’ve encountered the same issue as you: changing the fingerprint associated with the band. As my son grew to be four and then five, we approached the turnstiles to scan our Park tickets and mention this to the Cast Member present. Using the iPad-like device, they would sign my son in, and change the fingerprint associated with the account. Now that he is almost six, he’s old enough to sign in with minimal supervision and use his own fingerprint. It took a little training to show him how to hold his finger still at first, and to learn exactly when to place it on the glass, but it only took once or twice for him to get it. Depending on your daughter’s age, you can associate her fingerprint with her MagicBand and help her place it on the glass.  Then, during your trip, you can easily swap taking her early to breakfast in the Parks, or later to see fireworks over Cinderella Castle.

    If, ever during your travels, your very own fingerprint doesn’t scan, you’ll find the Cast Members will assist you using the same procedures at the turnstiles.  Please let me know if I can help with anything else for your magical vacation! ~Lindsey P.
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Meet the Panelist: Lindsey, Georgia

Hey, y'all! I'm Lindsey, a social media-savvy gal that wears her #Disneyside on her sleeve (along with her trading pin collection!). I'm proud to say that my husband and our two Mouseketeers share my love for the Walt Disney World Resort and all it's magic, so get ready to ask me about new things to see and do on your vacation. I particularly love sharing off-the-beaten-path activities and always encourage visitors to try something new on each trip. Adventure is out there! Learn More About Lindsey

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