Kids with masks
  • On Feb 4, 2022
    Yogi from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    where can i find my two day pass i just purchased? did my theme part reservations stick?

    Hiya Yogi! Welcome to planDisney!

    In just a few short weeks, you will be off on your Walt Disney World Resort vacation. It will be here before you know it, so let's get your tickets taken care of, so you can get to wrapping up those final vacation planning details!

    Yogi, I'm sorry to hear you are having trouble finding your purchased theme park tickets, so let's see what we can do. First, let's start by logging into your My Disney Experience account. Once logged in, hover over the My Disney Experience logo on the upper right-hand side, and select "My Plans." Then, scroll down to "My Plans, Reservations and Tickets" and click on "Tickets and Memory Maker." If your tickets are linked to your account, you will see them here. Also, if you toggle back to "Daily Itinerary," you should see the Theme Park Reservations you made. Now, if you're not seeing your tickets and reservations here, don't worry! They likely still need to be linked to your My Disney Experience account. You can do this by following these steps:

    • Pull up your email confirmation from your ticket purchase.
    • Log into your My Disney Experience account, and navigate to "My Plans."
    • From here, hover over "Park Tickets" and click on "Link Tickets."
    • Once loaded, you can add the ticket number from your confirmation email and link them to your account.

    If you have not received your ticket purchase email confirmation or you're still not seeing your tickets in your account after following these steps, I recommend reaching out to the Existing Tickets team at (407) 934-7639. The wonderful Cast Members here will be happy to help you locate your tickets and get them all linked up for you.

    Yogi, have you had a chance to make some Advanced Dining Reservations for your trip? There are SO many delicious restaurants to try during your vacation. Each has its own unique style and menu that will please any palate. These restaurants do book up, so I definitely recommend securing some reservations to ensure you're able to enjoy some fabulous meals with your family. I like to do one sit-down meal per day and enjoy the quick-service restaurants and snack stands for the other two meals.

    I hope this has been helpful to you! As you continue to prep for your upcoming visit, know that we are here to help you make the most of your Walt Disney World Resort Vacation. So, please visit us again with any questions you may have.

    Until next time,
    Diana

thumbnail image for Diana

Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.