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  • On Aug 14, 2026
    James from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    where do I find my tickets?

    Hey there, James!

    Thank you so much for stopping by planDisney! We truly appreciate that you chose to include us in your magical planning journey. We understand how important it is to ensure every detail is practically perfect in every way, so without further ado, let's dive into your question.

    I see you're trying to locate your theme park tickets. Here are a few ways to find them:

    • If you purchased your tickets while logged into your My Disney Experience account, they should appear under "My Plans and Tickets."
    • If you're using the app, tap the menu icon (the three stacked lines) in the bottom right corner. Then select "My Tickets & Passes" to view your tickets.
    • If your tickets are not linked to your My Disney Experience account, check your email for a confirmation message with your ticket details. You can use the link in the email to add them to your account when you're ready.

    • If you still can't find your tickets or need further assistance, you can call Disney, and a Cast Member will ensure you get them right away.

    Once you've located your tickets, double-check whether you need theme park reservations, as this may depend on the type of tickets you have. If you call Disney, ask them to confirm that everything is properly linked so you can make Lightning Lane selections without any issues. 

    James, thank you again for stopping by. Please come back anytime. 

    Your personal planning companion,
    Michelle

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Meet the Panelist: Michelle, Florida

Hey there! I'm Michelle, a foodie, proud military spouse, and mom of two princes. We call the beautiful state of Florida home. We have lived in many places, but always found ourselves eager to get back to the magic of Walt Disney World Resort. Now that we are in the same state, we go as much as possible and are now Annual Passholders. My family likes to call it recharging our pixie battery. I am eager to help you create magical memories of your own, making your Disney World experience special and memorable. Learn More About Michelle

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