Cinderella Castle 50th Day
  • On Dec 20, 2021
    Ernest from TN Asked

    Where can I find a statement of how much deposit I have made and how much still owed for upcoming trip to DisneyWorld?

    Hi Ernest! Welcome to planDisney.

    You are going to Walt Disney World! I'm so excited to hear you've got an upcoming visit to The Most Magical Place on Earth. I always love the final planning stage of getting all my plans in place, making my packing list, and counting down to the magic - enjoy it!

    If you have booked a Walt Disney World Resort vacation package, which includes a Disney Resorts Collection hotel reservation along with theme park tickets, you should be able to check your remaining balance in My Disney Experience. Be sure your vacation package is linked to your profile using the confirmation number you received with your booking. Then, visit the "My Plans" section of My Disney Experience to view your payment history and balance. Note that if you have a room-only reservation (a room with no tickets), you will not be able to view payment history online.

    You may also reach out to the Guest Experience Services Billing & Research team by calling 407-828-5630 and selecting option 3. They are available Monday through Friday from 9 a.m. to 5 p.m. EST and Saturday and Sunday 10 a.m. to 5 p.m. EST. You can also email them at guest.services.billing@disneyworld.com. 

    Have so much fun counting down the days to your visit, Ernest! The planDisney panelists shared our ideas for creating special Disney vacation countdowns in our Panel Extras; I hope they spark an idea for your own countdown to the magic. As you plan and dream, be sure to keep reading the Disney Parks Blog for the latest news and planning tips, and please come back and see us if we can help with any further questions.

    Wishing you a magical vacation,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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