Hi Ernest! Welcome to planDisney.
You are going to Walt Disney World! I'm so excited to hear you've got an upcoming visit to The Most Magical Place on Earth. I always love the final planning stage of getting all my plans in place, making my packing list, and counting down to the magic - enjoy it!
If you have booked a
Walt Disney World Resort vacation package, which includes a Disney Resorts Collection hotel reservation along with theme park tickets, you should be able to check your remaining balance in
My Disney Experience. Be sure your vacation package is
linked to your profile using the confirmation number you received with your booking. Then, visit the "My Plans" section of My Disney Experience to view your payment history and balance. Note that if you have a room-only reservation (a room with no tickets), you will not be able to view payment history online.
You may also reach out to the Guest Experience Services Billing & Research team by calling 407-828-5630 and selecting option 3. They are available Monday through Friday from 9 a.m. to 5 p.m. EST and Saturday and Sunday 10 a.m. to 5 p.m. EST. You can also email them at guest.services.billing@disneyworld.com.
Have so much fun counting down the days to your visit, Ernest! The planDisney panelists shared our
ideas for creating special Disney vacation countdowns in our Panel Extras; I hope they spark an idea for your own countdown to the magic. As you plan and dream, be sure to keep reading the
Disney Parks Blog for the latest news and planning tips, and please come back and see us if we can help with any further questions.
Wishing you a magical vacation,
Robyn