Epcot and monorail at night
  • On Aug 14, 2023
    Margaret from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do i find out the remaining balance for my annual passholder card?

    Hello Margaret, it's always great to chat with another member of the Annual Passholder Program!

    I hope you are enjoying the amazing perks and discounts available to you as an Annual Passholder. I have used my Annual Passholder discount countless times while dining at many Disney restaurants, shopping at select merchandise locations, and enjoying some of the wonderful tours Disney offers. I also keep my eye on the Special Offers page for room discounts as they become available.

    If you need to check the expiration date of your Annual Pass, please follow the steps below.

    From your computer:

    1. In your My Disney Experience account, select "My Plans."
    2. Scroll down to the "My Plans, Reservations and Tickets" section and click on the "Tickets, Passes & Memory Maker tab.
    From the My Disney Experience Mobile App:

    1. Open the My Disney Experience Mobile App.
    2. Select the 3 horizontal lines in the bottom right corner of the home screen.
    3. Click on "Tickets and Passes."
    As far as checking the monetary balance of your Annual Pass, you will need cast member assistance.  You can contact V.I.PASSHOLDER Support to send a message online or call the Annual Passholders line to speak with a cast member directly.

    I hope you find this information helpful, Margaret!  Thank you for reaching out to planDisney!
    Diane
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Meet the Panelist: Diane, Connecticut

Hello! I’m Diane from Connecticut. I am a retired project manager and I'm married with three grown children.  My family enjoys traveling to Walt Disney World and believe Disney vacations are like snowflakes in the Northeast, no two are the same! Learn More About Diane

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