Disneyland- Mainstreet Station
  • On Jul 11, 2022
    Angie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you find out the remaining balance on your annual passes.

    Hey howdy hey, Angie! Welcome to planDisney, and thanks for stopping by! 

    I always enjoy helping my fellow Magic Key holders, so let’s get started! I checked with a Cast Member, and was told that you can call the Monthly Billing Department at (800) 410-4656, option 1, to find out the remaining balance on your Magic Key. This department is open daily from 8:00 AM to 9:00 PM PT. You can also check this information at the Main Entrance Ticket Booths during your next visit to the Disneyland Resort.

    In addition, you can access your Magic Key Monthly Payment contract by checking your confirmation email – mine came from "dlr.guest.mail@disneyonline.com" if you prefer to search your inbox that way. You’ll find your monthly payment contract attached to this email as a PDF. There, you’ll find the number of payments (excluding your down payment), your monthly payment amounts, and when your payments are due (payments will be due on the same day of your initial payment, each month of your contract). For example, I purchased my Magic Key last September, which is the month I paid my down payment and the first monthly payment. It’s a 12-month contract, so my last monthly payment will be taken out this August. 

    Angie, are you following @DisneylandMagicKey on Instagram yet? I highly recommend following for the latest scoop on special giveaways, events, and discounts. There are so many perks to being a Magic Key holder!

    Wishing you magic,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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