Hey howdy hey, Angie! Welcome to
planDisney, and thanks for stopping by!
I always enjoy helping my fellow
Magic Key holders, so let’s get started! I checked with a Cast Member, and was told that you can call the Monthly Billing Department at (800) 410-4656, option 1, to find out the remaining balance on your Magic Key. This department is open daily from 8:00 AM to 9:00 PM PT. You can also check this information at the Main Entrance Ticket Booths during your next visit to the Disneyland Resort.
In addition, you can access your Magic Key Monthly Payment contract by checking your confirmation email – mine came from "dlr.guest.mail@disneyonline.com" if you prefer to search your inbox that way. You’ll find your monthly payment contract attached to this email as a PDF. There, you’ll find the number of payments (excluding your down payment), your monthly payment amounts, and when your payments are due (payments will be due on the same day of your initial payment, each month of your contract). For example, I purchased my Magic Key last September, which is the month I paid my down payment and the first monthly payment. It’s a 12-month contract, so my last monthly payment will be taken out this August.
Angie, are you following
@DisneylandMagicKey on Instagram yet? I highly recommend following for the latest scoop on special giveaways, events, and discounts. There are so many perks to being a Magic Key holder!
Wishing you magic,
Kristin