Mom and daughter shopping
  • On Dec 20, 2022
    Jenny from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I find my receipts on the My Disney App?

    Greetings, Jenny!

    Welcome to planDisney! This is such a great question. You can begin viewing purchases charged to your Walt Disney World Resort hotel room the day you check in for your stay. When you open the My Disney Experience mobile app, tap the three bars at the bottom of the screen to get started. Locate the tile that is titled Resort Hotel. This screen will have all your reservation details and helpful information to have on hand about your resort during your visit. You will also see a folder icon titled View Charges. This page will have a list of all purchases that you have charged to your resort accommodations, and they typically appear within hours. You will be able to view charges until midnight on the evening of your checkout. 

    Once you have returned from your visit to The Most Magical Place on Earth, these charges will no longer be listed in the app. But Hakuna Matata, friend. You will also receive an email on the date of your checkout with all of the purchases charged to your resort during your visit. If you did not receive this email, I recommend reaching out to a friendly Cast Member with Disney Resort Hotel Reservations by phone. They may be able to resend a copy of your receipt. 

    I hope that these tips help you locate the charges from your visit!
    We'll see ya real soon!
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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