Mickey and Minnie Mouse with The Wish
  • On Jan 26, 2024
    Michael from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you find a place holder previously purchased on your last cruise. I’m certain I purchased one but can’t find a record of it on my Disney account.

    Hi there, Michael! 

    I see you’re already a pro at saving money by booking a placeholder on your last Disney Cruise. I never pass up an opportunity to sail with Captain Mickey at a discount. When you reserve a placeholder, the deposit is charged to your credit card on file and not to your onboard account. Disney Cruise Line sends you an email with your confirmation number. 

    For your next magical voyage, reach out to Disney Cruise Line, where a reservation specialist can effortlessly locate your placeholder number, work their magic, and secure your booking. Once your reservation is booked, you’ll see it in your Disney account. 

    I’m not sure when you've last sailed, but there are so many things to look forward to this year and beyond. Disney Cruise Line is sailing to a new island destination, Disney Lookout Cay at Lighthouse Point this summer. I can’t wait to experience this tropical paradise. I am also looking forward to the Disney Treasure joining the fleet in December. There are so many destinations to explore, from the rugged terrain of Alaska to the crystal-blue waters of the Caribbean; I'm confident you'll discover the perfect destination for your crew.

    I hope this information helps! If you need ship or itinerary recommendations, set sail our way again. We're happy to offer our suggestions!

    SEAS the adventure!
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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