• On May 15, 2018
    Paul from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How do I find out if I still have park entrance on a previous key to the world card

    Hi Paul,

    I, too, have some old Key to the World cards, and I'd be happy to help you figure out if you still have valid admission days available on them!

    While you may always check with a Cast Member at a ticket window, Guest Relations location, or Resort Concierge desk at a Disney Resort hotel, you do have a few options to find out before you arrive for your vacation. You may feel free to email ticket.usage@disneyworld.com with a photo of the front and back of your ticket, when and where the tickets were purchased, the name of the person who purchased the ticket and their method of payment, your full name, and a daytime phone number where you may be reached. You'll need to allow up to 14 days for a response, though.

    If you don't have all of that information or can't wait that long for a response, let me share a shortcut I've used to check on my old tickets. Assuming the tickets are linked to the proper person in My Disney Experience, with no other current tickets or passes also linked, I have simply pretended to make FastPass+ selections for all of the members of my family. Choose a date within the next 30 days and see if it will let you make selections. If there are no days remaining, you won't be able to select FastPass+ times. If it works, though, continue going one day at a time to see how many days worth of FastPass+ selections you are able to make. That should tell you how many days you have left on your tickets! Just don't forget to cancel any FastPass+ selections you won't be using!

    If you already have other tickets or passes connected, my little shortcut won't work. You may always feel free to call a Cast Member dedicated to helping with existing tickets at (407) 566-4985 to see if they could help! Sending pixie dust that you'll find extra days remaining, Paul, and that you have a BLAST on your upcoming magical vacation!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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