Ahoy there, Rebecca! Welcome aboard planDisney! I'm so glad you pulled alongside to ask your question! I'm especially glad you've asked here and not dropped a message in a bottle - there's been quite the...bottleneck...when it comes to those questions getting to us...
Sorry, I couldn't resist! But enough Disney "dad jokes" and "practically perfect puns," let's get to the answer to that question of yours!
You're absolutely right that our past cruise information used to be available on the
Castaway Club page of the Disney Cruise Line website. I'd expect nothing less from a fellow Castaway! What you may or may not be aware of is the recent system upgrade that was done in March 2022 that has temporarily removed previous cruise information from the page.
Long story short, we've been assured it's coming back, but when we last checked about the status of the upgrade with the crew members, the final phases of implementation were still underway. Unfortunately, until the upgrades are 100% done, our specific Castaway Club previous cruise information won't be available to check online.
But every storm cloud has a silver, lining right? If you need your past cruise information, it is still on file and can be reviewed by
calling a crew member directly!
I wish I had better news, Rebecca, but as the tides rise and fall, hopefully our Castaway Club information will wash ashore soon! Thank you so much for your question, and if any others bubble to the surface as you're planning, please send me another message here at planDisney.
Fair winds and following seas,
Andrew