Captain Mickey with Mom and son
  • On Apr 6, 2022
    Doris from TN Asked

    How do I find a list of my past cruises? Doris S

    Hello Doris, and welcome aboard planDisney! I'm so glad you sailed our way with your question about tracking down your past cruise information!

    Whether you're looking to make sure you don't repeat an itinerary, want to remember which stateroom was your favorite on a past sailing, or simply want to reminisce about the great times you've had aboard a Disney Cruise Line ship, I totally understand! 

    Currently, the only way to get a list of your past sailings is to call a Disney Cruise Line crew member directly. The recent system upgrade has required a few more sea trials, so to speak, when it comes to being able to display the past cruise information on the Castaway Club page, but your information is safe in the cargo hold somewhere! Until then, a crew member will be able to dive through the barrels and barrels of rum...I mean, data...and get you the answers you need! 

    Now, I'll caution you that hold times have been a bit lengthy as of late due to the system upgrade, so I've had the most success calling around 10 or 11 a.m. Disney Cruise Line crew members are doing their best to ensure every Guest gets the answers they need, but the good news about being on hold? Disney Cruise Line hold music! Just a bit of optimism for you to take journey. 

    Thank you so much for your question, Doris! Here's hoping for smooth sailing as you navigate these uncharted waters! If you have any other questions, you can always drop me another line here at planDisney! 

    Fair winds and following seas! 

    Andrew

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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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