• On Nov 25, 2018
    Crystal from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I find further information on standard queen rooms with roll in wheelchair accessible showers in Pop Century? I've read that many rooms are ADA compliant but most won't have the roll in shower, we want to request a specific building.

    Hi, there!

     Crystal, I'm so excited to hear you'll be visiting the Walt Disney World Resort this January. What a magical way to ring in the new year!

     I know you're going to love Disney's Pop Century Resort. The larger-than-life nods to pop culture are super fun and the recent room refurbishments are fabulous! Unfortunately, there isn't much information available about accessible rooms. I just chatted with a friendly Cast Member about which buildings feature a standard queen bed and wheelchair accessible shower, and she said that they are scattered throughout the resort. If you booked a standard room with a queen bed and wheelchair accessible shower, though, you can be sure you'll get one. If you didn't book that specific room and you'd like to, or if you'd like to talk to someone about which buildings in particular feature wheelchair accessible showers, I recommend calling the Disney Resort Hotel line at (407) 939-1936. Another great resource is Disability Services who can be contacted by phone at (407) 560-2547 or by email at disability.services@disneyparks.com.

     There are many services at the Walt Disney World Resort for Guests with mobility disabilities. I encourage you to review the Guides for Guests with disabilities that are available for each theme park prior to your visit. The guides feature lots of valuable information!

     Please let me know if you have any other questions, Crystal!


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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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