Disabled person on Kilimanjaro Safari
  • On Feb 15, 2022
    Felicia from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do i find the form for rental of a mobility scooter that i have a Illinois wheelchair permanent card for?

    Hello Felicia, and welcome to planDisney with an excellent question.

    I am thrilled to see that you are planning to visit the Walt Disney World Resort this fall. You will be happy to know that the 50th Anniversary Celebration will still be in full swing during your trip.

    The Walt Disney World Resort has done a fabulous job attending to the needs of guests with disabilities. I believe that you are inquiring about the use of an Electric Conveyance Vehicle or ECV during your upcoming visit. Depending on your mobility limitations, you have 2 options when renting an ECV. There is no form required or proof of disability to rent an ECV from any Disney Theme Park or Disney Springs. There are a limited number of ECVs at each location so they are rented on a first-come, first-served basis, no reservations are accepted. Currently, the daily rate at Disney Theme Parks is $50 plus a $20 refundable deposit. The Disney Springs rate is also $50 with a $100 refundable deposit. ECVs cannot leave the location where they are rented, but if you are park hopping, you will not be required to pay an additional rental fee, just the $20 deposit.

    If you are a Guest at a Disney Resorts Collection hotel and need the use of an ECV before you enter the parks, you can rent one from an off-site provider. If you choose to rent from Disney’s Featured Provider, you will not need to be present when your ECV is delivered to your resort. I have required the use of an ECV during my last few visits, and I was very pleased with the featured provider, Scooter Bug. I was able to reserve and pre-order my ECV and it was waiting for me at my resort when I arrived. When it was time for me to depart, the Cast Members at Bell Services of my resort were able to assist me in managing the return with Scooter Bug.

    If you have other disabilities that will not allow you to wait in a conventional ride or attraction queue, you can apply for a Disability Access Service or DAS pass. This service allows Guests to receive a return time, comparable to a posted standby wait time. This will allow you to experience other attractions instead of physically waiting in the standby line. Guests can now apply for DAS through a virtual chat with a Cast Member as early as 30 days before their first park day visit and as late as 2 days before their first park visit. Before you register for this service, be sure everyone in your travel party already has their Theme Park admission and Disney Park Pass reservations already linked to their My Disney Experience accounts. Guests who qualify for DAS will be able to use DAS Advanced planning to schedule 2 one-hour return times per day for select attractions and experiences. When you arrive to begin your adventure, you will be able to select an additional same-day DAS reservation as well.

    If you have any more questions please reach out to the Disability Services team at (407) 560-2547 or by email at disability.services@disneyparks.com. I hope this helps with your planning.

    See ya real soon,
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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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